Frequently asked questions.
Find answers to common questions about our construction technical services and maintenance support. If your requirement is specific, contact us to discuss the details.
Your property
is the starting point.
These answers are a guide. Your agreed scope will reflect the work, access conditions and specifications discussed for the property.
Ask us directlyWhat construction technical services do you provide?
Our scope includes complete fit-out works, refurbishment and renovations, including floor and wall tiling, painting, carpentry and wood flooring, false ceilings and light partitions, and swimming pool installation works. We also provide selected air-conditioning, ventilation, air-filtration, plumbing and sanitary installation and maintenance services. Final scope is confirmed following review of the requirement.
Do you provide annual maintenance contracts (AMC)?
Yes, VSTS offers AMC support. The proposed coverage, service frequency, inclusions, exclusions and response arrangements depend on the property and the systems to be maintained, and are confirmed in the agreed proposal.
Can you carry out refurbishment or finishing works in an existing property?
We can review requirements for selected refurbishment and finishing works, including tiling, painting, carpentry, wood flooring, ceilings and partitions. A site review and clear scope definition help establish the appropriate method, materials and pricing.
Do you provide air-conditioning and plumbing maintenance?
Our listed services include air-conditioning, ventilation and air-filtration systems, as well as plumbing and sanitary installation and maintenance. Please share details of the system, issue and property location so we can assess the requirement.
How can I request a quotation?
Contact us by phone, email or the website enquiry form and describe the work required, property location and preferred timing. Drawings, photographs, equipment details or a scope of work can help us assess the request.
Do you undertake site inspections before pricing?
Where required, a site visit may be arranged to understand access, existing conditions, dimensions and technical requirements. Any inspection arrangements and associated charges, if applicable, should be agreed before the visit.
Are permits or approvals included in your quotation?
This depends on the nature and location of the work. Applicable approvals, permits, building-management permissions and associated fees should be identified and expressly included or excluded in the final quotation.